Careers
Join our diverse team and thrive in an environment that fosters innovation, growth, and professional fulfillment.
Current Openings
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Job Description
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]John Hancock US Data Office is seeking an exceptional data engineer with expertise in Neo4j Graph DB. The role involves leading the discovery of hidden information using vast datasets and applying advanced analytics and machine learning techniques to enable data-driven strategic decision making.
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_font_size="20px" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Job Features
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]- The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity.
- You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience.
- As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability.
- You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency.
- With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide.
Role
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]This critical resource will be responsible for developing taxonomies and ontologies to create a knowledge base for modeling and querying knowledge graphs related to entities commonly found in the life insurance and financial services domain. As a member of the Data Office team, this resource will collaborate with Data Scientists and insurance business operations teams to drive multiple initiatives within John Hancock.
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Educational Qualification
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]Bachelors or master's degree in computer science or Data Science
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Required Skills
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- Relevant experience in general database design with a focus on graph storage models.
- Deep understanding of representing relational models using a graph database for large clusters of nodes.
- Strong background in algorithms, data structures, concurrency, distributed systems, and database architecture.
- Expertise in database querying (SQL, noSQL), Neo4j Cypher Query Language, search techniques, web services, etc.
Additional Skills
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||true|false" custom_padding="0px||0px||true|false" locked="off" global_colors_info="{}"]- Excellent problem-solving skills.
- Excellent communication and collaborative skills.
- Proficiency in a programming language (Python, R, or similar).
- Understanding of cloud computing platforms (Amazon Web Services or Microsoft Azure).
- Ability to write reusable, efficient code to automate analysis and data processes.
- Proven experience in building data pipelines in production for advanced analytics use cases.
- Strong sense of ownership and expertise in hands-on technical work.
- Commitment to continuous learning and maintaining a strong knowledge of technology enablers.
If you meet these qualifications and are interested in this Data Engineer - Neo4J Graph DB position, please apply. Join us in leveraging data and advanced analytics to drive strategic decision-making!
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]Job Features
| Position | Neo4J Engineer |
| Location | Boston, MA |
| Job Type | Remote |
| Company | TCS/Confidential |
| Pay Rate | $58/hr |
[et_pb_section fb_built="1" _builder_version="4.22.1" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" da_disable_devices="off|off|off" locked="off" global_colors_info="{}" da_is_popup="off" da_exit_intent="off" da_has_close="on" da_alt_close="off" da_dark_close="off" da_not_modal="on" da_is_singular="off" da_with_loader="off" da_has_shadow="on"][et_pb_row _builder_version="4.22.1" _module_preset="default" width="100%" custom_margin="0px||0px||false|false" custom_padding="0px||20px||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.22.1" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.22.1" _module_preset="default" header_font_size="20px" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]
Job Features
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="||0px||false|false" custom_padding="||0px||false|false" hover_enabled="0" locked="off" global_colors_info="{}" sticky_enabled="0"]- Experience : Minimum 8+ Years of hands-on experience in PL/SQL.
- Unix Scripting : Minimum 2 years of hands-on experience in Unix Scripting.
- Strong Knowledge : Strong knowledge in Oracle DBA.
- Skills : Strong Analytical, coordination, and communication skills.
If you meet these qualifications and are interested in this PL SQL Developer position, please apply. Join us in leveraging your expertise in PL/SQL and Unix Scripting to make a significant impact!
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]Job Features
| Position | PL SQL Developer |
| Location | Chicago, IL |
| Job Type | Hybrid – 3days per week |
| Company | TCS/Confidential |
| Pay Rate | $46/hr |
[et_pb_section fb_built="1" _builder_version="4.22.1" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" da_disable_devices="off|off|off" locked="off" global_colors_info="{}" da_is_popup="off" da_exit_intent="off" da_has_close="on" da_alt_close="off" da_dark_close="off" da_not_modal="on" da_is_singular="off" da_with_loader="off" da_has_shadow="on"][et_pb_row _builder_version="4.22.1" _module_preset="default" width="100%" custom_margin="0px||||false|false" custom_padding="0px||||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.22.1" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]
Job description
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]Job Function Roles : Bridge, Scribe, and Communications Management
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Enterprise Major Incident Management (EMIM)
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}"]The mission of Enterprise Major Incident Management (EMIM) is to prevent disruptions and significantly reduce impacts to our customers. EMIM drives continuous improvements in partnership with Technology, Business, and other Strategic partners with a focus on early detection, isolation, faster circumvention of major incidents, and providing real-time updates to Senior leadership and other stakeholders..
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Skill Set Needed
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||true|false" custom_padding="0px||0px||true|false" locked="off" global_colors_info="{}"]- Solid ability to manage, govern, and drive diverse and complex major Incident bridges across different technical towers, portfolios, and applications.
- Good experience in service management, diverse technology understanding, and awareness.
- Ability to drive technical troubleshooting discussions towards a faster circumvention.
- Strong verbal and written communication skills to draft high-quality executive updates.
- Good at situational leadership and ability to work and coordinate priorities well under pressure.
Key Responsibilities
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||true|false" custom_padding="0px||0px||true|false" locked="off" global_colors_info="{}"]- Drive different enterprise-level major incidents in partnership with multiple American Express Technology teams, Business partners, and other Technology Vendor partners.
- Perform timely engagement and escalation to required technical teams and leadership.
- Review point-in-time service disruption notifications as per EMIM processes/procedures and ensure those are timely published in a highly quality manner.
- Effective coordination across the EMIM team, Director-on-Duty (DOD), Senior Leadership, and other stakeholders.
- Ensure documentation of EMIM processes and procedures is always up-to-date.
- Demonstrates very good thought leadership, creative problem-solving, and effective decision-making skills to challenge the status quo.
If you meet the qualifications and are interested in this Senior Bridge Manager position, please apply. Join us in driving continuous improvements in major incident management!
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]Job Features
| Position | Senior bridge manager |
| Location | Phoenix, AZ |
| Job Type | Onsite |
| Company | TCS/Amex |
| Pay Rate | $45/hr on C2C |
[et_pb_section fb_built="1" _builder_version="4.22.1" _module_preset="default" custom_margin="0px||0px||false|false" custom_padding="0px||0px||false|false" da_disable_devices="off|off|off" locked="off" global_colors_info="{}" da_is_popup="off" da_exit_intent="off" da_has_close="on" da_alt_close="off" da_dark_close="off" da_not_modal="on" da_is_singular="off" da_with_loader="off" da_has_shadow="on"][et_pb_row _builder_version="4.22.1" _module_preset="default" width="100%" custom_margin="0px||||false|false" custom_padding="0px||||false|false" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.22.1" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.22.1" _module_preset="default" header_font_size="20px" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]
Job Description Summary
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" hover_enabled="0" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}" sticky_enabled="0"]The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity. You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience. As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability. You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency. With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide.
[/et_pb_text][et_pb_text _builder_version="4.22.1" _module_preset="default" header_2_font="|600|||||||" header_2_text_color="#000000" header_2_font_size="24px" custom_margin="0px||15px||false|false" custom_padding="0px||||false|false" locked="off" global_colors_info="{}"]Key Responsibilities
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- Utilize and apply strategies in monitoring, automation, performance, and process engineering to enhance user experience, application architecture, and resiliency.
- Diagnose availability, latency, and performance issues, implementing code and configuration improvements to efficiently achieve service level objectives at scale with minimal human intervention.
- Assist peers and leaders in influencing and guiding product teams to implement SRE principles and practices.
- Develop and implement tools of moderate to low complexity to automate repetitive tasks and enhance the reliability of Nationwide's systems.
- Provide support for Nationwide services in production as part of a 24x7 on-call rotation.
- Collaborate with architects and engineers to incorporate reliability into new and existing systems.
- Ensure dependable interactions between Nationwide systems and Software as a Service (SaaS) providers through engineering and relationship management.
- May perform other responsibilities as assigned.
Skills and Experiences
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- Education : Undergraduate studies in computer science, management information systems, or a related field are preferred.
- Experience : Four years or more of technology experience involving application development or system management, using multiple technologies within one or more domains. Demonstrated experience with CI/CD, infrastructure as code, and other modern technology practices, with at least two years of experience building and operating distributed systems. Proven track record of improving availability, latency, and performance through systematic problem-solving.
Knowledge, Abilities, and Skills
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||true|false" custom_padding="0px||0px||true|false" locked="off" global_colors_info="{}"]- Strong technical and communication skills.
- Knowledge of planning, management, and execution of the Accelerated Solutions Delivery framework.
- Information Security acumen.
- Knowledge of the insurance/financial services industry is a plus.
If you meet the qualifications and are interested in this Site Reliability Engineer – Architect position, please apply. Join us in shaping the reliability and member experience of Nationwide's systems![/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
Job Features
| Position | Site Reliability Engineer – Architect |
| Location | Remote |
| Job Type | Remote |
| Company | TCS/Confidential |
| Pay Rate | $60/hr on C2C |
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Relevant Experience Required
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" custom_margin="0px||0px||false|false" custom_padding="0px||15px||false|false" hover_enabled="0" custom_css_main_element="font-weight:400;||" locked="off" global_colors_info="{}" sticky_enabled="0"]- 5+ Years of experience with AWS Cloud infrastructure products.
Experience Required
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- 4+ Years in Automation Implementation and hands on skill.
- 2+ Years experience in Ansible
Roles & Responsibilities
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- Perform Automation use case implementation for the Cloud infrastructure and business applications.
- Support defining strategy, tools rationalization, solutions, roadmap, and process for automation solutions implementation.
- Ensure tool configuration as per Automation solution.
- Create/update Automation solution pattern design.
- Understand application and infra architecture, review against the automation solution principles and pattern defined already, collaborate with respective stakeholders to clear any roadblocks.
- Continuous engagement model with infra & application team for the automation pattern learning and tuning.
- Develop new code and configurations.
- Debug existing code and configurations for code-specific errors. Customize codes as per requirements.
- Write codes to integrate tools with other applications.
- Maintain codes in code repositories.
- Investigate and troubleshoot problems.
- Provide warranty support for the automation use cases implemented.
- Follow the handover/takeover (HOTO) process to transition the current config/tunings to the respective support team.
- Able to articulate the value outcome of automation capability.
- Able to collaborate, mentor, and guide the implementation team.
- Able to document the implementation approach which will be followed by the factory team.
Prescreening Questionnaire
[/et_pb_text][et_pb_text module_class="bc-jobBoard__listItems" _builder_version="4.22.1" _module_preset="default" text_text_color="#000000" text_font_size="16px" locked="off" global_colors_info="{}"]- Does the candidate have experience in implementing Automation use cases using Ansible and AWS cloud native services in the enterprise platform?
- If you meet the qualifications and are interested in this Ansible Developer position, please apply. Join us in advancing automation solutions in the enterprise platform!
Job Features
| Position | Ansible Developer |
| Location | Hartford, CT |
| Job Type | Onsite : Hybrid |
| Additional Info | Local Preferred |
| Pay Rate | $45/hr on C2C |
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